Www mandtbank com myaccounts5/15/2023 ![]() I explained that is not going to work as this is my bank info and I needed for a court case so I legally needed it. She tells me it's in process since I made the request 2 days ago so I only have 8 more days to wait since it's 10 days for this request. So after all the waiting I speak with the specialist and told her the situation and explained I need this info ASAP. ![]() So I called and spoke to a pleasant customer service rep who said she could not do a full year but could transfer me to a specialist who could probably help. I received a message that the statements were ready but that was only for the month of October. I asked for at least the last years worth of statements. On Sunday I contacted M&T bank formerly Peoples' United Bank since they did not move any bank statements from People's United to their computer system and only have 60 days worth of transactions online to view. They should not be able to claim that they even give any form of customer service. I left a message that is never returned (4 hours later). Why should I have to sign something that I already authorized the bank to do? I was told to go into the branch to sign the dispute, but when I call no one answers. I am supposed to sign a document to return the ACH that I have already submitted a stop payment on. I, then have to submit a dispute and M&T take 10 business days to refund my money. M&T does not know how to properly execute a stop payment because it has not been reversed 5 times. The debit has to go through and it is SUPPOSED to be reversed the next business day. I set up a stop payment on the ACH over a year ago. I have had this checking account for over 35 years so I really didn't want to close it. I had a direct debit set up (dumbest thing I have ever done) for them to debit my account with M&T. Even though they advertise that you can get out of the timeshare, they make it impossible to get out. I unfortunately bought a timeshare with Diamond Resorts (which is now owned by Hilton Grand Vacations).
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